One Less Thing to Remember and Wear
I hated trying to remember my Road ID every time I went out for a ride. I’d attach it to the bike, but when you have 5 bikes, you’re bound to forget it. Also, I didn’t like that my emergency information (phone numbers, allergies) wasn’t always on me for actives like open water swims or hiking. Finally, on March 28th Road ID announced the new Sidekick ID for Fitbit and Garmin watches.
I immediately went online and ordered one for my Forerunner 920XT. From the sizing chart I figured I’d need the 13MM. The ordering was easy and then the fun began. First, I received an order confirmation email.
Next, I received an email that my order was engraved and a link to a video showing how my ID was made. Had to chuckle that the email was from @fistbump.roadid.com. This company has a great marketing team.
Today, eight days after ordering the Sidekick came via US Mail. I tried it on my Forerunner 920XT but it was too small. However, it fit perfectly on my Forerunner 645 Music. I double checked the site because I swear, I measured and went by their sizing chart. Now the chart says 13MM plate fits bands < 1” and 19MM plates fit >1” bands. I emailed Road ID about my experience and they confirmed that from customer feedback they had changed their sizing recommendations. Without prompting they are already shipping me a replacement at no charge (they are not aware I write for RBR). What great customer service! And I’m glad I wasn’t having a senior moment.
If you have a Fitbit or Garmin check out these new Sidekicks. You’ll always have your ID with you and one less thing to remember to wear on the next ride.