Imagine riding along and you look down to check your Garmin for speed, power or cadence and all you see is the empty mount. Yep, that happened to me a few weeks back on a group ride shortly after we went over some railroad tracks. My heart skipped a beat, thinking I just lost my Garmin Edge 1000!!! Then I noticed it dangling from my aero bars. A quick sigh of relief and a mental note to thank KC from my LBS who sold me the Garmin. He insisted I use the strap that comes with the head unit and hook it to my bars. He said, “Just in case you crash, you don’t want your Garmin flying into the ditch and disappearing forever.” Well KC, you can do an “I told you so dance.”
Without missing a pedal stroke, I grabbed the dangling Garmin and attached it back on the mount. But after every big bump it would go flying off. I gave up and shoved it in my jersey pocket until after the ride.
As it turns out the tabs that hold the Garmin to the mount were worn away on one side and nearly gone on the other. I was dumbfounded as to what caused this and called Garmin tech support the next morning. Could I be the only one who’s encountered this problem?
As always, Garmin tech support was great. They know their products and are always extremely helpful. This time was no different. I described the issue to the tech guy and he knew exactly what I was talking about. He said there are several reasons why the tabs wear off:
- 3rd party mounts
- Metal mounts
- The Edge 1000 is heavier and bigger than the other models and the road vibration can take its toll on the tabs
On my primary road bike I have a third-party mount (Zipp) because Garmin doesn’t make a side mount for aero bars. On my three other bikes I have Garmin brand mounts. My guess is the Zipp mount was the culprit.
The Garmin tech guy said I have 3 choices:
- Purchase a refurbished unit for $200
- Purchase a new unit for $450
- Try Dog Ears GPS a third-party mounting plate for $19.99 plus shipping ($25 total)
My Edge 1000 works perfectly and it didn’t make sense to purchase a new one. I figured I had nothing to lose, but $25, by buying the replacement mounting plate. The tech guy gave me the URL to Dog Ears GPS, I read the information and watched the installation video. Obviously, this is a common problem or someone wouldn’t have gone to the trouble to design and manufacture a mounting plate. I was sold and placed my order on a Thursday afternoon and the part came on Monday.
For $19.99 you get an aluminum mounting plate and two screws. You supply a file, rubbing alcohol and Super Glue. The instructions and video were very clear as well as provides some light hearted commentary.
All you do is file off any remaining remnants of the tabs so the mounting plate fits snugly over the old mount. Use some Super Glue and self-tapping screws. It was quick and easy.
I’ve tested it out on several rides and it seems like it did the trick. Even went over two sets of railroad tracks the other night and the Garmin stayed put.
According to the Dog Ears web site, the mount is compatible with Garmin Edge series 500-1000 models and available in black or blue plates to match your unit.
I’m definitely a satisfied customer and very happy I didn’t need to purchase a new Garmin for hundreds of dollars. If you have a similar issue, I can highly recommend you look into the Dog Ears GPS solution, too.